Payment Policy (Ngày hiệu lực: 05/01/2025)

ConaSolSnie is committed to providing a secure and hassle-free shopping experience for all of our customers. This Payment Policy outlines the accepted payment methods, billing procedures, and terms and conditions that apply to all transactions made on our website (www.conasolsnie.com). By making a purchase on our site, you agree to the following terms.

1. Accepted Payment Methods

We offer a variety of payment methods to accommodate our customers’ preferences. The following payment options are accepted on our website:

• Credit/Debit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
• PayPal: You can also pay through PayPal for added convenience and security.
• Apple Pay: For customers who prefer to pay through their Apple devices, we support Apple Pay.
• Google Pay: Customers can also use Google Pay for easy and secure checkout.

All payment methods are processed securely, and your payment details are encrypted to ensure your privacy.

2. Payment Security

We prioritize your security and work with trusted, PCI-compliant payment processors to handle all transactions. Our website uses SSL encryption technology to protect your personal and financial information during the checkout process. You can shop with confidence knowing that your data is safe.

3. Billing Address

Please ensure that the billing address you provide during checkout matches the address associated with your payment method. This is essential for fraud prevention. If the billing address provided does not match the one on file with your bank or card issuer, the payment may be declined, and your order will not be processed until the issue is resolved.

4. Payment Authorization

All payments are subject to authorization and approval by your payment provider. If for any reason your payment is declined, you will be notified immediately, and your order will not be processed until payment is successfully completed. If you experience any issues with payment authorization, please contact your bank or payment provider for assistance.

5. Sales Tax

Sales tax is applied to all applicable orders in accordance with state and local tax laws. The tax amount will be calculated and displayed during checkout before you complete your purchase. If you are exempt from sales tax, please contact our customer service team to provide the necessary documentation.

6. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase, including the item(s) ordered, the total amount, and the estimated delivery date. This email serves as a receipt and proof of purchase.

7. Refunds & Returns

If for any reason you are not satisfied with your purchase, we offer a 30-day return policy on most items. To initiate a return, please contact our customer service team at info@conasolsnie.com within 30 days of receiving your order. Once we receive the returned item(s) and verify their condition, we will issue a full refund or an exchange, depending on your preference.

Refunds will be credited back to the original payment method used for the purchase. Please note that shipping fees are non-refundable.

8. Currency

All transactions on ConaSolSnie are processed in US dollars (USD). If you are purchasing from outside the United States, your credit card provider or payment processor will convert the amount to your local currency.

9. Promotional Codes & Discounts

If you have a promotional code or discount voucher, you can apply it at checkout. Please ensure you enter the code in the designated field before completing your purchase. Discounts cannot be applied retroactively after the order has been processed.

10. Fraud Prevention

We take fraud prevention seriously and may, at our discretion, ask for additional information or verification before processing an order. This is to protect both you, the customer, and our business from fraudulent transactions. If any suspicious activity is detected, we reserve the right to cancel or suspend the order until the issue is resolved.