Shipping Policy (Ngày hiệu lực: 05/01/2025)
At ConaSolSnie (www.conasolsnie.com), we strive to provide our customers with a seamless and efficient shopping experience. Our Shipping Policy outlines the various shipping options, costs, and delivery times available when you purchase our high-quality wristwatches. Please read this policy carefully to understand our processes and ensure smooth order fulfillment.
1. Shipping Methods & Delivery Times
We offer multiple shipping methods to meet your needs, ensuring that your order reaches you as quickly and safely as possible. The following are our standard shipping options:
- Standard Shipping (5-7 business days): This is our most affordable option, with delivery typically occurring within 5-7 business days. It is available for all orders placed within the continental United States.
- Expedited Shipping (2-3 business days): For faster delivery, we offer expedited shipping that ensures your order arrives in 2-3 business days.
- Express Shipping (1 business day): Need your wristwatch in a hurry? We offer express shipping to deliver your order on the next business day. Please note that express shipping is only available on orders placed before 12 PM EST on business days.
All shipping times are estimated and may vary due to external factors such as weather conditions, holidays, or carrier delays. Please refer to your tracking number for real-time updates.
2. Shipping Costs
The cost of shipping depends on the delivery method you choose and the shipping destination. The following shipping rates apply:
- Standard Shipping: $5.99 for orders under $50; Free for orders over $50 within the United States.
- Expedited Shipping: $15.00 flat rate, regardless of order size.
- Express Shipping: $25.00 flat rate for all orders.
Shipping costs are calculated at checkout based on the shipping method and delivery address provided.
3. International Shipping
Currently, we only offer domestic shipping within the United States. We are working on expanding our shipping capabilities to international customers in the near future. Stay tuned for updates!
4. Order Processing Time
Orders are typically processed within 1-2 business days after they are placed. Please note that this does not include weekends or holidays. Orders placed after 12 PM EST will be processed on the following business day. Once your order has been processed, you will receive a confirmation email with tracking information.
5. Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information. You can track your package through the carrier’s website or by contacting us directly at info@conasolsnie.com. If you encounter any issues with tracking, please don’t hesitate to reach out.
6. Shipping Restrictions
We currently do not ship to PO Boxes, APO, FPO, or DPO addresses. We only ship to physical addresses within the United States.
7. Lost or Damaged Packages
In the unlikely event that your package is lost or damaged during transit, please contact our customer service team at (315) 363-5237 or email us at info@conasolsnie.com immediately. We will work with the carrier to resolve the issue as quickly as possible and ensure that you receive a replacement or refund.
8. Address Errors & Changes
Please double-check your shipping address at checkout to ensure it is correct. We are not responsible for any delays or issues that arise due to incorrect addresses. If you need to update your shipping information, please contact us as soon as possible. Once an order is processed and shipped, we cannot make changes to the shipping address.